TERMS & CONDITIONS
GENERAL
The website is an e-commerce portal for the sale of perfumes, skincare and hygiene products of the brand De Tollis Roma. These General Terms and Conditions of Sale apply to all orders placed online, via telephone or email by Customers (hereinafter “Buyer”), in any country to which De Tollis Roma (hereinafter “Seller”) ships. The Buyer must be legally authorized. By placing an order on the site, the Buyer declares that he/she has read and accepted the General Conditions of Sale, without reservation.
ORDERS
To place an order, the Buyer must select products and add them to the shopping cart. The Buyer can finalize the order by clicking on "Checkout." Orders are subject to acceptance of the General Terms and Conditions of Sale, and to complete the order, the Buyer must proceed with the payment.
Payment can be made by CREDIT CARD (Visa, MasterCard, American Express, ChinaUnionPay, JCB, Diners, Discover, Electron, Maestro), PAYPAL ACCOUNT, Apple Pay, or Google Pay through our secure server. The customer's banking information is handled with the utmost confidentiality.
Upon order completion, the Buyer will receive a confirmation email. The ordered products remain property of the Seller until the full payment has been made.
PRODUCT AVAILABILITY
Products for sale are available within stock limits. If a product is out of stock at the time the order is prepared, the Buyer will be notified by email and may choose to receive a refund, make a replacement, or wait for a possible restocking. If the Buyer does not respond within 7 days of the notification email, a refund will automatically be issued.
PRICES
Product prices are in Euros and include VAT. De Tollis Roma reserves the right to change prices at any time. Prices do not include delivery costs - which will be charged separately - nor any customs clearance costs, which will be borne by the Buyer.
PERSONAL DATA
Personal data collected will be treated confidentially and will not be disclosed to third parties. Buyers may request correction or deletion of their data by writing to detollis.socialmedia@gmail.com.
INTELLECTUAL PROPERTY
All intellectual property rights relating to the site and content belong exclusively to De Tollis Roma. No one may reproduce, modify or use these rights without prior written permission.
CHANGES TO CONDITIONS
De Tollis Roma reserves the right to update these Terms and Conditions at any time.
APPLICABLE LAW AND DISPUTE
All agreements between Seller and Buyer shall be governed exclusively by the Italian law. All disputes shall be submitted exclusively to the competent court in Italy.